Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 You can choose whether you wish to receive marketing communications from us by email, SMS, and or phone or any other electronic media by selecting relevant tick boxes . You may opt out of receiving marketing materials from us at any time and manage your communication preferences by:

  • Following the unsubscribe instructions included in each marketing email or SMS text message from us;
  • Sending an email to info@nextbuy.co.za

Include your details and a description of the marketing material you no longer wish to receive from us. We will comply with your request as soon as is reasonably practicable.

 

SECTION 2 - CONSENT

HOW DO YOU GET MY CONSENT?

We may collect your personal data from you in a variety of ways when you interact with us .

You provide us with personal information to complete a transaction, verify your credit card details , place an order, arrange for a delivery ,  return an item purchased or when we respond to your inquiries and requests , you imply that you consent to our collecting your information and using it for the purpose the information has been supplied.

When you use our Online Services, we may, and third parties we engage may automatically collect data, including personal data through use of cookies and similar technologies. ( Must Link to Cookie Policy)

 

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by either unsubscribing, sending us an email to info@nextbuy.co.za , include your details and a description of the marketing material you no longer wish to receive from us. We will comply with your request as soon as is reasonably practicable., or contacting Customer Support Service 087 135 2005 during office hours

 

SECTION 3 - DISCLOSURE

We may disclose your personal information with;

  • Service providers to provide operational services or facilitate transactions on our behalf, including but not limited to processing of orders, assisting with sales-related activities or post-sales support, client support, email delivery, data analytics and auditing.
  • In response to a request for information by a competent authority in accordance with, or required by any applicable law, regulation or legal process
  • In connection with, any joint venture, merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
  • Should you violate our Terms of Service.

 

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for as long as is necessary to complete your purchase transaction.

Once your purchase transaction is complete , your information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a global forum, formed as a result of collaboration between brand such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may wish to read Shopify’s Terms of Service here or Privacy Statement here.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, our third-party service providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us and in turn you.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way in which your personal information will be handled by these providers. (Need to include a list of  3rd party service providers with hyperlinks or remove this )

Further certain third-party service providers may be located in or have facilities that are located in different countries to either you or us.  If you elect to proceed with a transaction that involves the services of such a third-party service provider, your information may become subject to the laws of the country in which the service provider is located or has facilities 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

Our Online Services may contain links to third party websites and applications. We are not responsible for and make no representations or warranties in relation to the privacy practices or content of any third-party websites and applications. Your use of such sites and applications is subject to the applicable third-party privacy statement and is at your own risk.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – COOKIES

A cookie is a small text file, placed on your PC, tablet or mobile phone (collectively “devices” and individually “a device”) when you visit an online service. Cookies send information back to the originating online service or another online service that recognises that cookie.

Cookies can be either permanent (persistent cookies) and remain on your device until you delete or clear them, or temporary (session cookies) where they stay until you close your browser.

Cookies can also be either first party cookies which are set by the online service you are visiting, or third-party cookies which are set by an online service other than the online service you are visiting.

Here is a list of cookies we use. Should you choose to opt out of them

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data is held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, it stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite, If the site has a password, this is used to determine if the current visitor has access.

 

SECTION 8 - AGE OF CONSENT

By using our site, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Statement at any time. If we do, we will update the “last modified” section at the bottom of this Privacy Statement.

We encourage you to regularly review this Privacy Statement to stay informed about our privacy practices.

Changes and clarifications do take effect immediately upon their posting to the website.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information, register a complaint, or simply require additional information, please  contact our Privacy Compliance Officer at info@nextbuy.co.za

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