NEW / DEMO / REFURBISHED / PRE-OWNED PRODUCT CLASS IDENTIFICATION
For your peace of mind, all our products regardless of class identification , qualify for the use of NextBuy’s Free Returns policy. To view the Returns Policy click here.
DEFINTIONS OF TERMS WE USE
Brand New:
Direct from manufacturer in sealed packaging
Warranty – 12 months
Damaged packaging / Open box / Unboxed:
These are Brand New products who’s original packaging is either damaged or the packaging has been opened or the product is unboxed, may be delivered to you in generic packaging.
Warranty – 6 months
Demo:
Products which have been used to demonstrate their usage and functionality previously in a retail environment. The packaging may not be complete and / or it may not be in the original packaging, but they will always be in perfect working condition.
New Mobile devices that have been returned by customers to Network Operators within 7 days of purchase. These phones are fully inspected and tested by qualified technicians and are as good as new, packaging and accessories are provided.
Warranty - 6 Months
Refurbished:
New products with previous defects that have been tested and verified to function properly, by qualified technicians, are free of defects and the product is as good as new. It may not be in original packaging and delivered to you in generic packaging.
Warranty – 6 Months
Pre-owned:
Second hand devices which have been fully inspected and tested by qualified technicians and may arrive in custom box packaging with generic accessories.
Warranty – 3 Months
Very Used:
Second hand devices with some physical imperfections due to usage which have been fully inspected and tested by qualified technicians and may arrive in custom box packaging with generic accessories.
Warranty – 3 Months